Business

What to do if QuickBooks keeps crashing?

QuickBooks is amongst the most used accounting application. It has robust features and an amazing user interface. But, there are some technical glitches that users face while working on the application. There are instances when QuickBooks keeps crashing when a user tries to open QuickBooks. The error usually occurs due to old and corrupted QuickBooks data file. The good thing is that the damage can be fixed by running the Verify rebuild data. Follow the complete blog to know other troubleshooting solutions, as well as the root causes behind QuickBooks Desktop keeps crashing error.

If you need any technical assistance to resolve the QuickBooks keeps crashing error, reach out to the QuickBooks support team for help by calling us on our toll-free number 1.855.738.2784

Reasons why QuickBooks Desktop keeps freezing?

Given below is the list of major causes that prompts the error:

  1. Presence of damaged and corrupted QBWUSER.ini file in the QuickBooks directory.
  2. Some crucial QuickBooks program files are missing from the folder or damaged.
  3. The hard drive containing QuickBooks files is corrupted.
  4. The QuickBooks database and the company file are very large in size.

You may read also : QuickBooks PDF Converter

Possible Solutions to Fix QuickBooks keeps freezing when opening error

Solution 1. Get the newly released Microsoft update

  1. Tap the Windows key on your keyboard and choose Settings.
  2. Click Windows Update and then Check for Updates.
  3. Follow the on-screen steps to install the downloaded Windows update.
  4. Now, head to the update window and click View Update History to confirm if the update is installed.

Solution 2. Open Task Manager and end all running QuickBooks components

  1. Close QuickBooks, open the Task Manager, and click all the applications starting with .qb, QuickBooks, or Intuit.
  2. Click End Task, close the Task Manager window and start QuickBooks Desktop.
  3. Press and hold the Ctrl key on your keyboard to suppress the QuickBooks Desktop application.
  4. Double-click the QuickBooks Tool Hub icon and keep holding the keys until the No Company Open window opens.
  5. After that, suppress the QuickBooks Desktop application while opening the company file.

Solution 3. From the QuickBooks Tool Hub, make use of the Install Diagnostic Tool

  1. Quit QuickBooks Desktop and make sure no company file is open before you close the application.
  2. Open your web browser and download the setup file of the newly released version of QuickBooks Tool Hub.
  3. When the download completes, save the setup file to an easily accessible location like your Windows Desktop.
  4. Open the QuickBooksToolHub.exe file by double-clicking it, follow the instructions given on the screen and agree to the terms and conditions.
  5. After that, open the QuickBooks Tool Hub by double-clicking the icon and select the Network Issues tab.
  6. Click QuickBooks Install Diagnostic Tool and wait till it fixes Microsoft component issues.
  7. Restart your PC after running the tool and open QuickBooks Desktop.

This blog has covered the most reliable troubleshooting resolutions for QuickBooks keeps crashing error. We hope you find it effective and resourceful. If the error arises again, feel free to contact the QuickBooks support team by calling us on our toll-free number 1.855.738.2784.

You may read also : QuickBooks Error 6130

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