The Biggest Problem with QuickBooks Backup Failed Error

With the assistance of QuickBooks Desktop, thousands of companies efficiently handle their sales and outlays and supervise their regular business activities. The features and tools of QuickBooks Desktop are not only reliable but also pretty secure to use. However, apart from these advantages of QuickBooks Desktop, there are also some drawbacks of working with it, such as its vulnerability to errors and technical bugs. One such error is QuickBooks backup failed error, which takes place when users try to backup their company files in QuickBooks Desktop. Through this post, we will describe to you the reasons causing QuickBooks unable to backup company file error and the possible troubleshooting ways to resolve them with safety.

Want to get over QuickBooks backup failed error but reluctant to go through any troubleshooting fixes? If yes, feel free to contact our QuickBooks officials at 1.855.738.2784.

What causes QuickBooks unable to backup company file error?

Generally, QuickBooks unable to backup company file error gets triggered when there is data damage in the QuickBooks Desktop company file. Nonetheless, there can be other reasons too behind it, like:

  • Corrupted Network Data configuration file due to which QuickBooks Desktop is failing to connect to the company file.

You may read also : QuickBooks multi-user mode not working

What are the solutions to overcome QuickBooks backup failed error?

Solution 1) Use the Rebuild Data tool to repair your QuickBooks Desktop company file

  1. On your server, open QuickBooks Desktop.
  2. Navigate to the File menu and click on the Utilities option.
  3. Select the Rebuild Data option from the side list of options.
  4. On the QuickBooks Information screen, select the OK button.
  5. When the repairing of your company file finishes, select the OK button.
  6. Move to the File menu and select the Utilities option again.
  7. Select the Verify Data option from the side list of options.
  8. Let the tool check whether there is any data damage in your QuickBooks Desktop company file.
  9. If the tool does not find any data damage, select the OK button.
  10. Try to backup your company file in QuickBooks Desktop.

If QuickBooks backup failed error persists, jump to the second solution.

Solution 2) Change the name of the QuickBooks Network Data (.ND) file

  1. Close QuickBooks Desktop if it’s open.
  2. Click on the Windows Start icon.
  3. Search for Windows Explorer and open it.
  4. Open the C: drive and then the Users folder.
  5. Go to the following path “Public\ Public Documents\ Intuit\ QuickBooks.”
  6. Inside the QuickBooks folder, find the Network Data file (with the .ND extension) and right-click on it.
  7. Select the Rename option.
  8. Type “.OLD” at the last of the file name and press the Enter key.
  9. Open QuickBooks Desktop and try to backup your company file.


If QuickBooks backup failed error occurs even after following the troubleshooting solutions that we have discussed above in the post, then your QuickBooks Desktop application might have been outdated. Hence, our recommendation for you is to download and install the latest QuickBooks Desktop updates. For additional troubleshooting assistance resolving QuickBooks backup failed error, feel free to get in touch with our QuickBooks experts at 1.855.738.2784.

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